Contact us by Email, Telephone or U.S. Postal mail
We take our customer care very seriously. While our aim is to make Fish-Tanks.net easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Aquatic Design Customer Care team to help you:
For product information or assistance:
Ryan@fish-tanks.net
For service inquiries or assistance:
fishguy4@verizon.net
For customer support or assistance:
Aquarium Design Support
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. See our Privacy Policy. Fish-Tanks.net or Aquatic Design customers may also use our free telephone support center to contact a service representative during regular business hours:
Please send any specific information about your request so we can direct it to the appropriate Aquatic Design representatives:
Live Customer Care Center 972-423-0414
Monday to Friday 10am to 8pm CST)
Saturdays 10am - 6pm, Sundays and federal holidays 12pm - 6pm. If we are closed, please leave a message. A customer representative will contact you within 24 hours of the first business day.
214-778-2519
Send your inquiries or visit us at:
Aquatic Design Aquariums
Attention: Customer Care Center
1629 N. Central Expressway
Plano, Texas
Zip 75075